Effective Date: January 5, 2026

The Earth Shack Software LLC (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your data.

1. Information We Collect

Information you provide to us

We may collect personal information that you provide directly, including:

• Your name and email address
• Billing and payment details necessary to complete a purchase (payment card data itself is processed by our payment provider and is not stored by us)
• Any details you submit when contacting us for support or inquiries

Information collected via our store platform

Our website and store are hosted on Shopify. As part of normal operation, Shopify may collect technical information such as device data, browser type, IP address, and general usage analytics. This information is processed under Shopify’s own privacy practices and terms, which are separate from this policy.

Information processed by the Earth View application

Earth View itself does not create user accounts, send usage telemetry back to us, or store your personal information on our servers. The application runs locally in your browser on your computer.

When Earth View requests external data (for example, earthquakes, weather, or orbital elements), those requests are made directly from your browser to public APIs (such as USGS, MET Norway, NWS, or CelesTrak). We do not receive or log those requests, but the providers of those services may process data (including your IP address and request metadata) according to their own policies.

2. How We Use Your Information

We use the information we collect to:

• Process orders, payments, and deliver purchased products
• Respond to your inquiries and provide customer support
• Maintain our records for accounting, legal, and administrative purposes
• Send product updates or announcements if you choose to opt in to such communications

3. Data Sharing and Security

We do not sell or rent your personal information to third parties.

We may share information with trusted service providers only as needed to operate our business, such as:

• Shopify (storefront, order processing, and basic analytics)
• Payment processors (to securely handle your payment information)
• Email or support tools (to communicate with you when you contact us)

These providers are permitted to use your information only to provide services to us and are expected to protect it appropriately.

We take reasonable measures to protect your data. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

4. Cookies and Tracking

Our website is hosted on Shopify, which uses cookies and similar tracking technologies to support site functionality, analytics, and shopping cart operations. These cookies are primarily managed by Shopify and/or its partners.

We do not add additional tracking cookies or analytics code in the Earth View application itself. For more information about cookies used on our storefront, please refer to Shopify’s privacy practices.

5. Your Choices and Rights

Depending on your location and applicable law, you may have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your personal data, subject to legal or operational requirements (for example, tax or accounting obligations)

You can also choose whether to receive optional product updates or announcement emails, and you may opt out of such communications at any time by using the unsubscribe link (if provided) or by contacting us.

To make a request or ask a question about your data, contact us at: support@theearthshacksoftware.com.

6. Data Retention

We retain personal information only as long as necessary for the purposes described above, including:

• Fulfilling your order and providing support
• Maintaining business and accounting records
• Complying with legal obligations

When information is no longer needed, we take reasonable steps to delete or anonymize it.

7. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Effective Date” at the top of this page. We encourage you to review this page periodically to stay informed about how we handle your information.

8. Contact Us

If you have questions, concerns, or requests related to this Privacy Policy, please contact us via the Contact page or email us at support@theearthshacksoftware.com.