Contact The Earth Shack Software
If you need help with EarthView, have a question about your purchase, or want to report an issue, you can reach us using the form below. We typically respond within 1–2 business days.
What to include
This helps us assist you quickly:
- Your EarthView version (shown in the footer of the app)
- Your browser and operating system
- A brief description of the issue or question
Common reasons people contact us
- Download or access issues
- Questions about your license or purchase
- Technical behavior or unexpected results
- Feedback or suggestions
Additional resources
- For detailed instructions, see the Documentation page
- For version history and updates, see the Release Notes page
We’re committed to making EarthView reliable, clear, and easy to use. If something isn’t working as expected, or you simply want to share feedback, we’re here to help.